Courses

Human Resources & Training

HSH - Hygiene, Security and Health in Organizations (GLB.0006)

Executive Master - Human Resources Management (RHF.1.001)

How to Attract, Integrate and Keep the Persons with High Potential (RHF.1.002)

Planning and Managing RH Budget (RHF.1.003)

Internal Communication Strategy - Planning and Administration (RHF.1.004)

Balance Scorecard: Practical Planning and Management Tool in HR (RHF.1.005)

Reduction of Labour Costs during the Crisis (RHF.1.006)

Emotional Salaries (RHF.1.007)

Administrative Managament of Personnel (RHF.1.008)

Bonuses and Benefits (RHF.1.009)

Remuneration Process (RHF.1.010)

Labour Rights to Non-Specialists (RHF.1.011)

Labour Legislation and Codes (RHF.1.012)

Recruit and Select with Sucess (RHF.1.013)

Selection Interviews - Best Practices (RHF.1.014)

Analysis, Description and Qualification of Functions (RHF.1.015)

Mobility and Career Management (RHF.1.016)

Competency Management - Models and Systems (RHF.1.017)

Implementation of an Efficient Performance Appraisal System (RHF.1.018)

Training Plan: Conception, Organization and Implementation (RHF.2.002)

How to Assess and Validate the Training Impact on the Organizations (RHF.2.003)

Profitability of the Training Plan (RHF.2.004)

Initial Pedacogical Preparation for Trainers (RHF.2.005)

Pedagogical Preparation for Trainers (RHF.2.006)

Gamificação: Estratégias da Jogos aplicadas na Formação (RHF.2.016)

Administrative Support for Human Resources Department (RHF.3.002)

SPSS - Introduction and Analysis of HR database (RHF.3.003)

Apply Excel to Human Recourses Management (RHF.3.004)

Secretarial & Administrative Support

Planning and Organising BusinessTravels (GLB.0008)

Planning, Organising and Managing Events (GLB.0009)

Telephone Reception and Company Image (GLB.001)

Business Protocol and Public Relations (GLB.0011)

International Protocol (GLB.0012)

International Protocol (GLB.0012)

Develop a Capacity for Synthesis Oral and Written Communication (GLB.0013)

Secretary I - Introduction (SAA.1.001)

Secretary II - Advanced (SAA.1.002)

Secretary II - Advanced (SAA.1.002)

Executive Secretary and PA (SAA.1.003)

Improve the Written Communication - Special Secretarial Functions (SAA.1.005)

Mini MBA - Special for Executive Secretaries and PAs (SAA.1.006)

Finances for Secretaries and Assistants (SAA.1.007)

Planning, Organising and Managing Meetings (SAA.2.003)

Organization and Time Management Skills - Special for Administrative Functions (SAA.3.001)

Front desk Reception and External Relations (SAA.3.002)

Effective Management of Complaints (SAA.3.004)

The Importance of IT Tools in Administration (SAA.3.005)

Archive and Documentation (SAA.4.001)

Practical Management of Archiving (SAA.4.002)

Corporate Management

Mini MBA - Basic Principles of Management (GE.1.001)

Business Strategy (GE.1.002)

Working for Objectives (GE.1.003)

How to Draft a Business Plan (GE.1.004)

Innovation and Creativity - Models, Process & Best Practices (GE.1.005)

Planning and Management of Organizational Change - People and Processes (GE.1.006)

Global Management Systems: Planning, Organization, Conducting and Control (GE.1.007)

Decision-Making and Problem-Solving Skills (GE.1.008)

Strenghten your Authority in Challenging Situations (GE.1.010)

Company Internationalization Strategy (GE.1.012)

Alliances and Partnerships to Combat Challenges (GE.1.014)

To Encourage, Motivate and Lead Teams (GE.2.001)

Leader as much as a Coach (GE.2.002)

Workshop on Leadership -Special Executives (GE.2.003)

Leadership with Emotional Intelligence (GE.2.004)

Delegate to Receive Results (GE.2.005)

Leading International Teams (GE.2.006)

Coaching Executivo (GE.2.016)

Balanced Scorecard (GLB.0002)

Benchmarking: Practice for Business of Excellence (GLB.0003)

Contract Management (GLB.0005)

Problem Solving and Conflict Management (GLB.0014)

Personal Development & Communication

Improve and Develop Interpersonal Relations (DPC.1.001)

Improve Working Relations through Assertiveness (DPC.1.002)

Time and Priority Management (DPC.1.004)

Efficient Stress Management (DPC.1.005)

Personal Marketing - How to Sell your Image and Promote your Self-Esteem (DPC.1.006)

Personal Success through NLP (DPC.1.008)

The Importance of Resilience in Career Management (DPC.1.009)

Improve the Written Communication (DPC.2.001)

Improve the Spoken Communication (DPC.2.002)

Efficient and Persuasive Argumentation (DPC.2.004)

Prepare and Chair Meetings Effectively (GLB.0010)

Develop a Capacity for Synthesis Spoken and Written Communication (GLB.0013)

Problem Solving and Conflict Management (GLB.0014)

Presentation Techniques (GLB.0015)

Marketing & Sales

Service via Telephone and the Company Image (GLB.0001)

Benchmarking: Practice for Business of Excellence (GLB.0003)

Planning, Organising and Managing Events (GLB.0009)

Business Protocol and Public Relations (GLB.0011)

Marketing Assistant (MV.1.001)

Communication Plan (MV.1.002)

Relationship Marketing and CRM (MV.1.003)

Database Marketing (MV.1.004)

Contact Center - Service of Quality (MV.1.005)

Efficient Preparation and Control of the Marketing Plan (MV.1.006)

Marketing and Advertising in the Web (MV.1.007)

PRICING - Strategies, Tactics and Models (MV.1.008)

Product and Brand Management (MV.1.009)

Services Marketing (MV.1.010)

Strategic Marketing for Industry (MV.1.011)

International Marketing (MV.1.012)

Digital Marketing (MV.1.013)

Merchandising and its Influence on the Sales (MV.1.017)

Permission Marketing - Turning Strangers into Friends and Friends into Customers (MV.1.042)

Storytelling Aplicado as Vendas (MV.1.057)

Identificar & Integrar as Necessidades dos Clientes (MV.1.059)

Coaching Sales Teams (MV.2.001)

Coaching ad Motivating the Sales Force (MV.2.002)

Training for Sales Managers (MV.2.003)

Operational and Emotional Management of an Unsatisfied Client (MV.2.004)

The Importance of Telephone at the Sales Department (MV.2.005)

Advanced Sales Techniques - Special Senior Level (MV.2.006)

Inicial Selling Techniques - Junior Level (MV.2.007)

Telemarketing: Active Selling by Telephone (MV.2.008)

Sales Assistant (MV.2.009)

Excellence in Customer Service (MV.2.010)

Workshop on High Performance Selling (MV.2.011)

Incentives Plan to Motivate the Sales Team (MV.2.012)

Accounting & Finances

Financial Accounting I (CF.1.001)

Accounting II (CF.1.002)

Analytical Accounting (CF.1.004)

Preparation and Analysis of Tax Declaration Models (CF.1.005)

Closure of the Fiscal Year (CF.1.006)

Consolidation of the Accounts following IAS - IFRS Regulations (CF.1.007)

Analysis of the Company Financial Charts (CF.1.008)

Analysis of Company Accounting and Bookkeeping (CF.1.009)

Executive Master in Finance (CF.2.001)

Finances and Accounting for Non-Economists (CF.2.002)

Cash Management (CF.2.003)

ABC/ABM (Activity Based Costing) (CF.2.004)

Auditing Course (CF.2.005)

Accounting and Internal Control (CF.2.006)

The Essentialness of Management Control (CF.2.008)

Key Indicators KRIS and KPIS for Management Control (CF.2.009)

Financial Management and Planning (CF.2.010)

Budget Planning and Management (CF.2.011)

Th Imptance of Financial Reporting in Management (CF.2.012)

API - Investment Projects Analysis (CF.2.013)

Fiscal Management (CF.3.001)

Fiscal Management in Transnational Companies (CF.3.002)

Excel for Professionals in Finance (CF.4.001)

Effective Debt Collection Management (CF.4.003)

Balanced Scorecard (GLB.0002)

Contract Management (GLB.0005)

Banking

Sistema e Meios de Pagamento Electrónico (BAN.1.011)

Análise de Crédito (BAN.1.012)

Contabilidade Bancária (CF.1.013)

Noções de Garantias Bancárias (CF.2.022)

Fundamentos de Compliance (CF.2.023)

Implementar um Programa de Compliance (CF.2.024)

Direito Bancário (DL.1.008)

Purchases, Stocks and Logistics

MBA Supply Chain - Strategic, Economical and Financial Vision (CAL.1.001)

Practical Training for Purchasing Managers (CAL.1.002)

Purchase Management (CAL.1.003)

Purchase Marketing - Techniques and Methods (CAL.1.004)

Purchasing Negotiations - Best Practices (CAL.1.005)

Selection and Evaluation of Suppliers (CAL.1.006)

E-Procurement : Best Practices (CAL.1.007)

Purchasing Assistant (CAL.1.008)

Executive Master in Logistics (CAL.2.001)

Warehouse Manager (CAL.2.002)

Management of Stocks and Logistics (CAL.2.003)

Transports and Customs Management (CAL.2.005)

International Logistics (CAL.2.006)

Management of Maritime Transports and Ports (CAL.2.007)

Management of Logistics Contracts (CAL.2.008)

Logistics Assistant (CAL.2.010)

O Código de Contratação Pública (DL.1.001)

Nova Lei da Contratação Pública Angolana (DL.1.007)

Gestão de Fornecedores - ISO 9001 e ISO/TS 16949 (QAS.1.012)

Energy & Industrial Management

Executive Master - Oil and Gas (EGI.1.001)

Renewable Energies (EGI.1.002)

Exploration and Production of Oil (EGI.1.003)

Fundamentals of OilJoint Ventures (EGI.1.004)

Oil Business and Trading (EGI.1.005)

Economical Evaluation of Oil and Gas Production Projects (EGI.1.007)

Industrial Combustion (EGI.1.008)

Management Techniques of E&P Projects (EGI.1.009)

Maritime Transportation of Oil, Derivatives and Gas (EGI.1.010)

Maintenance Management (EGI.2.001)

TPM - Total Productive Maintenance (EGI.2.002)

Industrial Project Management (EGI.2.003)

Programa to Improve Productivity (EGI.2.004)

Lean Management (EGI.2.005)

Quality, Environment & Safety

Coordenação e Gestão da Comunicação em Cenários de Crise e Emergência (DPC.1.013)

Responsabilidade Social das Empresas (GE.2.015)

HSH - Hygiene, Security and Health in Organizations (GLB.0006)

Implementation of HACCP Systems (GLB.0007)

Implementation of HACCP Systems (GLB.0007)

QES - Quality, Environment and Safety (QAS.1.001)

Internal Audit - ISO 19011:2003 (QAS.1.002)

EFQM - Excellence Model (QAS.1.003)

To Develop a Quality Culture in the Organization (QAS.1.005)

Quality Management Systems - ISO 9001:2015 (QAS.1.006)

6 Sigma - Awareness and Implementation of the Methodology (QAS.1.008)

Requisitos da Norma ISO 9001:2015 (QAS.1.011)

Gestão de Fornecedores - ISO 9001 e ISO/TS 16949 (QAS.1.012)

Workshop - Boas Práticas de Fabrico na Indústria Farmacêutica (QAS.1.013)

ISPS Code (QAS.1.014)

Executive Master: Environmental Management (QAS.2.001)

“5S” - A Possibility for Revolution (QAS.2.003)

Industrial Waste Management (QAS.2.004)

Gestão de Derrames (QAS.2.006)

Internal Audit in Laboratories (QAS.3.001)

Normas de Acreditação de Laboratórios (QAS.3.003)

The Prevention of Risks (QAS.4.002)

Basic First Aid Course (QAS.4.003)

O Regime Jurídico de Segurança Contra Incêndios (QAS.4.007)

Organização de Simulacros e Sistemas de Emergência (QAS.4.008)

Segurança nos Trabalhos em Altura (QAS.4.009)

Gestão de Obras - Planeamento, Controlo, Qualidade e Segurança (QAS.4.010)

Travelling & Tourism

Planning and Organisation of Corporate Travels (GLB.0008)

Relações Públicas - A Qualidade e Aspectos Funcionais (SAA.2.004)

Executive Master: Tourism Management (VT.1.001)

SPA Business Management (VT.1.003)

Event Management for Tourism (VT.1.004)

Fiscalidade e Legislação Turística (VT.1.005)

Hotel Receptionist (VT.2.001)

Hotel Reception Manager (VT.2.002)

Customer Fidelity (VT.2.003)

External Relations and Service Promotion in Tourism Business (VT.2.004)

Reception and Management of Reclamations (VT.2.005)

Drivers- Excellent Social and Customer Service Skills (VT.2.006)

Project Management

Business Plan for the Outsourcing Process (GLB.0004)

Contract Management (GLB.0005)

Basics of Project Management (GP.1.001)

Practicalities of Project Management - Advanced Level (GP.1.002)

Project Risk Management (GP.1.003)

Project Management Life Cycle (GP.1.004)

Project Quality Management (GP.1.005)

Management of IT Projects (GP.1.007)

Project Management for Executives (GP.1.008)

Reducing the Project Costs - Methodology and Practice (GP.1.009)

Gestão de Projectos Utilizando o MS Project (GP.1.010)

Workshop of MS Project Management (GP.1.010)

Implementation and Managament of PMO (Project Management Office) (GP.1.011)

Program Management and Managing Multiple Projects (GP.1.012)

Project Management Assistant (GP.1.013)

PMP (Project Management Professional) - Preparation Course for the Exams (GP.2.001)

MINI MBA for Project Managers - Best Practices of Project Management (GP.3.001)

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